Are you one of those people who sends your food back if it's not right? Do you return products that don't meet your standards? I am often indignant about marketplace injustices or bad service....but typically, I either don't want to rock the boat or seem like a whiner, or I'm just too lazy to do anything about it.
"I'm going to write them a letter...", I often threaten. Of course, I never do, but I think about it. I think about what I would say, how I would convey my frustration/outrage/disapproval in a way that is polite, yet firm (and maybe clever). After 17 years of marriage, my husband teases me by suggesting, "you're going to write them a letter, right?"....knowing that I never follow through.
But pushed to the brink this morning I called Meijer's Corporate to let them know about my extreme frustration with......."personal products". Yes, that's code for Tampons. And in the course of the conversation with the very nice customer service rep, I actually heard myself use the phrase "bane of my existence" in reference to said personal products.
It's not about the money. I didn't have the receipt and didn't expect a refund. I just felt like it was important for some "tampon engineer" in some office to understand that his/her product is causing me uneccesary frustration. It's bad enough for any woman to actually have to use a tampon, but to use a crappy one - uncalled for.
To their credit, the Meijer lady was very nice and offered to send a refund.
I feel so empowered.......I think I may move on to calling the DVR customer service rep next....